I love living at Gateway. The office staff is very kind and helpful to residents. Maintenance comes quick and fixes things very well. The pool is really pretty and gets lots of sun and the grill is also a good one to have fun cookouts on.
Hello Kaiden, Thank you for your feedback! We love to see our residents use our amenities!
Maintenance & staff 10/10! Always helpful and nice. Front office always answers the phone and helps with whatever they can. Maintenance is fast, and they care.
Hey Jayda, Thank you for your feedback!! We love to take care of our residents and put a smile on their faces.
Living here was okay but wish it was alot better some stuff like getting over charge for stuff or not get a pro rate at the beginning of lease.
Hey Michael, I do apologize but in student housing we do not pro-rate our rental installment. We have a whole lump sum and divide that by 12 installments. If you wish to discuss any other charge concerns, please feel free to contact us in the office. We would love to discuss any issues you have and see if we can fix it. Thank you.
Peaceful place. Love that there is a small bus that will drive you to and from SHSU. This same bus will drive you to the nightclub on weekends.
Hey Norma, Thank you for your feedback! Our Gateway shuttle is very useful for anyone that needs a ride to Campus. We run it Monday- Friday from 7 AM- 8:30 PM!
i love living here! Great place with great people! The environment is so loving and fun. 10/10 would recommend! Also the maintenance staff is great :)
Hey Miah, We are ecstatic to have you with us for another year! Thank you for choosing Gateway to be apart of your college experience.
Love it here! the office is so friendly and always gets back to us with our questions! They communicate with us whenever something has changed, like the bus hours, or wifi problems. my only complaint would be some of the flooring being broken/missing after maintenance has come and fixed out the washer/ refridgerator.
Hey Annabelle, Thank you for your feedback! I apologize for the flooring being broken when we had to fix the appliances. I know that you are transferring to a new unit. We usually wait until end of the current leasing year to fix any floorings. We will get that fixed by end of the summer. Please let us know if you have any further concerns or questions. Thank you!
I’ve lived at Gateway for about a year now and it’s been pretty good to me! My first wave of roommates were the sweetest people you’ll ever meet & the apartment it self was cute once we put our decorations up. The employees are all super sweet and willing to work with you over the problems that come up (if any) and the managers are always there to help. Overall, I’m glad I resigned (especially since the price isn’t too bad either!)
Hey Elleana, Thank you for choosing Gateway for another year! We love hearing that you are enjoying your stay with us. Please let us know if you need any assistance!
I really enjoy the rooms. They are very nice and cozy and it is easy to make it feel like home, I really enjoyed my Roomate’s and the one that was paired with us is now a good friend. During the freeze we did lose power but the staff and the maintenance team were available and doing everything that they could to ensure we were ok and comfortable.
Hey Raya! We are glad to see you are feeling at home away from home with us here at Gateway. Thank you so much for a great feedback.