So far I've enjoyed living here, the staffers friendly and maintenance is quick. however we've been having issues with our dryer and can't seem to get it fixed permanently.
Response from the property
1 hour ago
Hey Matthew, thank you for your feedback and renewing with us for another year. I apologize for the issue you are having with your dryer. I see your work order in our system. We are working on our work orders since coming back from the long weekend. We will get this completed for you as soon as possible. I appreciate your patience and co-operation with us.
Gateway at Huntsville is a good place to live while studying at SHSU. The area is quiet and you have multiple ways of getting places fast which is great.
Response from the property
1 hour ago
Hey Khalid! Thank you for your review. We are so glad you are enjoying your stay with us. Thank you for choosing Gateway as your home!
I love the new lighting in the parking lot. Very good improvement. I also enjoyed how the showers get very hot and steamy. I dislike the curtains but that’s okay.
Response from the property
1 hour ago
Hey Isabel! We are glad to hear you are enjoying our new project! I do apologize we do not provide curtains in the unit. If you would like to discuss this topic or any issues, please feel free to contact us at the office. We thank you for choosing Gateway. We are always here to make sure our residents are satisfied. Thank you!
It is nice community and the move in process was easy and smooth! The apartment was what I expected and my bedroom has more than enough space for me!
Response from the property
1 hour ago
Hey Giovanny! We are so happy to know you are enjoying your new place. Thank you for your feedback!
Awesome community. With big space rooms. My apartment was given to me a bit of a mess but just did a deep clean no biggie. Office people are very nice.
Response from the property
14 days ago
Thank you for your feedback Kayla. I do apologize for the experience you had at move in. I hope we were able to correct that for you. Please feel free to contact the office for any further issues! Thank you again for your review and choosing Gateway!
Love the apartment it’s very spacious and the pool is great! I love going the office and being greeted with smiles and a welcoming atmosphere!
Response from the property
21 days ago
Hey Lillyan,
We are so glad to hear you are satisfied with your stay with us and our customer service!
It hasn’t been too bad but I feel like the apartments are pretty old to be charging as much as is charged. At the very least the appliances are very outdated (tv, kitchen appliances, etc.).
Response from the property
21 days ago
Hey Chloe, I do apologize but the rent is something we cannot change. We base it upon our surrounding competitors. If you would like to discuss anything further, I will be more than happy to schedule a meeting. Thank you!
The front office staff are really nice, and the free food days are appreciated. The community can be noisy, but other than that good shit. 8.5/10 ;)
Response from the property
21 days ago
Thank you for your feedback Micaela. We do have a after hours courtesy officer you can contact if the noise level violates the lease. Please feel free to reach out to the office if you have any further questions! Thank you.
