In the beginning there was an issue with not having a furnished apartment, and I had to wait nearly 2 days before they resolved the issue. Then a couple months later there was a terrible flea infestation, but the office was quick to get an exterminator out to fix the issue. Anytime I have needed a maintenance request fulfilled they get to it in a timely manner and are very nice.
Response from the property
12 hours ago
Hello Shelby,
I apologize for the waiting period. We hope we are always able to fix your issue in a timely manner. If you have any further questions or concerns, please contact the front office!
Thank you
- Management
Gateway is very helpful and professional! If you have problems, they are quick to contact you to help. The staff is friendly and proffesional.
Response from the property
8 days ago
Hello Sara,
Thank you for your amazing review!
- Management
Staff is quick to return emails, easy to reach out despite COVID. Can’t wait till they open full time. I miss the free treats and free food 😃. Please add a mail drop box. It will make it easier on all residents to drop our checks instead of mailing it in. Especially during these shortened office hours.
Response from the property
8 days ago
Hello Norma,
Thank you for the kind words! We miss our residents also and hopefully we can start having our fun events again. The reason we personally do not do any rent drop box is for resident's payments safety. You can either pay online (for free due to covid we are not charging any fees) or in person!
Thank you,
Management.
Awesome , I love the workout facility and the free food they were providing. Everything been smooth as well during quarantine wouldn’t want it any other way
Response from the property
1 month ago
Hello Henry,
Thank you for your feedback. Keep an eye out for June events!
these apartments are so clean and nice for students and/or the community. the maintenance staff are amazing because they are making sure their residents are taken care of!
Response from the property
2 months ago
Hello Aryss,
Thank you so much for your kind words! We want to make sure all our residents are well taken care of. Please let us know if there is any assistance we can do for you.
- Management
Love the amenities , sad that covid keeps me from using them, but they are my favorite part of living here. Maintenance comes quickly which is also a plus!
Response from the property
2 months ago
Hello Denise!
We are trying our hardest to try to open the amenities back up soon! We are so happy to have you as our resident.
Thank you,
Management
