Great place to live. Neighborhood is okay, but individuals can get a little loud unfortunately. Office staff are great and very friendly. Amenities can use a little bit of work. I use the gym at least 3 days a week and everytime I go, the same machines are broken and never get fixed.
Response from the property
8 days ago
Hello Micaela,
Thank you for brining it to our attention and we will get the equipment in the gym fixed as soon as we can! For any noise complaints after the hours of 10PM- 8AM please called our after hours number for the courtesy officer. Thank you for also choosing us for another year. Please let us know if we can assist you any further,.
- Management
I have great roommates. They know how to cook and they share! 😆
My apartment community is quiet and safe. Office makes repairs within days.
Response from the property
15 days ago
Hello Norma,
Thank you for the review! We are so glad to hear you are settling in so well.
-Management
Maintenance is a lot better this year than last. The only thing I don’t like was changing the payment date for utilities and not giving the residence enough time to know about it.
Response from the property
15 days ago
Hello Allie,
I apologize for the change in dates for the utilities. If you would like to discuss this issue further, please feel free to contact the office to schedule a call that works best for you. We are glad to know your work orders are getting completed on time. Please contact us at the office if you have any further questions.
- Management
Living at Gateway has been a good experience. The apartment is nice, the amenities are nice, and they people are nice. Living here this year has sucked because we can’t even use half the amenities.
Response from the property
27 days ago
Hello Desiree,
Thank you for your review! We apologize the amenities are not 24/7 due to the pandemic we have to take precautions. However, all our amenities are open with a reservation except the tanning bed. Please let us know if you would ever like to schedule an amenity.
Thank you!
-Management
Great place to live! Have not had any problems since I’ve started living here last year, every time I call the service desk they take care of business right away!
Response from the property
29 days ago
Hello Vincent!
Thank you for an amazing review. We are so glad to hear that you are enjoying your home away from home! :)
- Management
Living at the Gateway has been a great experience. The staff is always friendly and willing to help out. When our AC quit working they were here within ten minutes fixing it. I would recommend living at the gateway.
Response from the property
1 month ago
Hello chelsie,
We are sorry you had an AC issue. Here at Gateway we try to fix any problems as soon as we can. Thank you for your review!
-Management
a home away from home. the staff is friendly and maintenance is always there cracking jokes whenever they are over doing their work. in a great location not too far from campus but far enough to chill and escape from the school stresses.
Response from the property
1 month ago
Hello Annabelle,
Thank you for the kind words! Residents like you makes our job that much more fun!
- Management
